Put cutting-edge AI technology to work in your dealership with our comprehensive platform designed specifically for UK franchised car dealers. Choose from two powerful agent types that seamlessly integrate with your operations. Here’s what we offer.
AI Chatbot & Voice Agents For Your Dealership Website
Our web agents live on your website. They engage with visitors via chat or voice, answer questions about your live stock, provide finance quotes, offer part exchange valuations, and book test drives all in your tone of voice, with your brand values, at whatever time the customer shows up.
Key Capabilities
Live Stock Knowledge
Your web agent has real-time access to your full inventory. Every new and used vehicle, current pricing, and live offers. Customers can ask about specific models, compare options, or check availability, and get accurate, up-to-date answers instantly. No out-of-date PDFs. No "I'll have to check on that."
Instant Part Exchange Valuations
One of the biggest barriers to enquiry is uncertainty about part exchange value. Our agents provide accurate trade-in figures on the spot, based on vehicle details the customer provides. Remove the friction, and more customers take the next step.
Finance Quotes
Tailored finance options based on the specific vehicle and the customer's own inputs, deposit, term, monthly budget. Customers get a realistic picture of what ownership looks like for them, without having to wait for a callback from your team.
Appointment Booking
Test drives, service reminders, CSI follow-ups, booked and confirmed automatically, in real time. No back-and-forth. No missed opportunities because someone didn't pick up the phone. The appointment is made while the customer's interest is at its peak.
OEM Brand Expertise
Your agent carries full knowledge of your manufacturer partners, models, specifications, current offers, and brand standards. Every response is accurate, on-brand, and consistent with your manufacturer's requirements.
Negotiation
Enable your agent to negotiate within parameters you set. Your floor, your rules but the customer gets a dynamic conversation rather than a static brochure. Deals are progressed, not just enquired about.
How Our AI Agents Work
- Engage visitors via chat or voice interaction
- Understand your company's tone of voice and brand values
- Backed by a bespoke knowledge base we create together
- Perform like your best employee 24/7
AI Phone Agents for Dealerships:
Every Call, Made.
Every dealership has a list of calls that should be made and often aren't. Appointment confirmations the day before. Service reminders for customers who didn't respond to the email. Post-purchase follow-ups at three days, seven days, thirty days. The reception line on a Saturday afternoon when everyone is busy with customers in the showroom.
Our phone agents make those calls. On time. Every time. Up to twenty simultaneous calls, twenty-four hours a day, each agent with a specific job and your brand's voice.
Appointment Confirmation
Your agent contacts customers ahead of their appointments, confirming the date and time, handling rescheduling requests, and reducing no-shows. Reliable, consistent, and done without tying up your reception team.
Service Reminders
Proactive outreach to customers with upcoming or overdue services. The agent makes the call, has the conversation, and books the appointment all with live access to your scheduling system. More booked hours, less chasing.
Customer Care Follow-up
Post-purchase calls at the intervals that matter, three days, seven days, thirty days. The agent checks in, builds the relationship, and flags anything that needs human attention. Every customer feels looked after. Every interaction is logged.
Reception Services
Your main phone line, answered professionally 24 hours a day, 7 days a week. The agent routes calls, takes messages, handles basic enquiries, and ensures no customer ever hits a dead end. Even on a busy Saturday afternoon when your whole team is on the showroom floor.
Sales Prospecting
Proactive outreach to your existing database to generate new sales opportunities. Customers whose finance is ending, those who haven't visited in a while, or those who enquired but didn't buy, the agent reaches out, starts the conversation, and passes warm opportunities to your team.
Key Features
- Fully trained on your dealership's brand values and OEM partnerships
- Operates 24/7 without breaks or holidays
- Always professional and on-brand
- Handles multiple conversations simultaneously
Built Around Your Brand. Not a Generic Template.
Every agent we deploy is built around your specific dealership.
We create a bespoke knowledge base together, your stock, your processes, your offers, your brand voice. The agent learns how your business works and represents it accordingly. Then you customise the presentation. Male or female voice. Dozens of appearances to choose from. Any of 36 languages. A local accent, a standard RP, or a customised voice that's specific to your brand. The agent looks, sounds, and behaves like yours because it is yours. Every interaction reflects your dealership. Not ours.
Common Questions About Dealership AI Agents
Can your AI agents handle car finance enquiries?
Yes. Our web agents can provide tailored finance quotes based on the specific vehicle and the customer's own inputs, deposit amount, preferred term, and monthly budget. The agent walks the customer through realistic ownership costs in real time, without them needing to speak to anyone. For more complex finance discussions, the agent can route the customer to the right person in your team.
Do the AI agents work with my live stock feed?
Absolutely. Your web agent has real-time access to your full inventory, every new and used vehicle, current pricing, and live offers. When stock changes, the agent knows immediately. Customers always get accurate, up-to-date information, and you never have to worry about an agent recommending a car that's already been sold.
How quickly can an AI agent be deployed?
Faster than you might expect. Our agents are pre-trained on the automotive retail environment, so we're not starting from scratch. Once we've built your bespoke knowledge base together, your stock, your processes, your brand voice, deployment is rapid. Many of our agents are live within a matter of weeks from first conversation.
Do the AI agents work with all OEM brands?
Yes. Our agents can be trained across multiple manufacturer brands, making them ideal for multi-franchise dealer groups. Each agent carries full knowledge of the relevant OEM's models, specifications, and current offers, and responds in a way that's consistent with that brand's standards and tone.
What happens when the AI agent can't answer a question?
The agent is designed to know its limits. If a question falls outside what it can handle accurately, it doesn't guess, it escalates. Depending on the channel, that means routing the call to a member of your team, taking a message, or flagging the enquiry for follow-up. The customer always gets a response. The conversation never just ends.
Are your AI agents GDPR compliant?
Yes. Data privacy is built into how our agents operate. All conversations and data handling are designed in line with UK GDPR requirements. Customer data is handled securely, stored appropriately, and never used outside the scope of what's been agreed. We're happy to walk through the specifics with your compliance team if needed.
Can the AI phone agent integrate with our existing systems?
Yes. Our phone agents are designed to integrate with your dealership's existing infrastructure, including diary and booking systems, CRM platforms, and DMS. The goal is to slot into how your business already works, not to replace it. During the setup process, we'll work through your specific systems and ensure the agent operates seamlessly within them.
Ready to Transform Your Dealership?
Give us a challenge. Tell us about your dealership and we'll show you exactly what our AI agent can do, enquire now!
Subscribe to our newsletter for
exciting new products and latest updates
-
1 Park View, Harrogate, HG1 5LY
-
VAT No: 613 4933 50
Company No: 2931835
-
© The Whole Caboodle Ltd.